FAQs
What kind of phones work with it?
Any phone with a camera. XF Track runs on iPhones, Androids, and even tablets — as long as they can scan a QR code and open a link.
How do I get started?
We set up your first checklists and provide a unique QR code for each truck. Just print and place them — your crew is ready to go.
What if someone skips or fakes a checklist?
Every checklist is timestamped and linked to a specific truck and device. You’ll know when it was done and what was (or wasn’t) completed.
Can I customize the checklist for different jobs or locations?
Yes. You can add or remove checklist items at any time, and and even create custom lists for different teams, trucks, or job types.
How do I see the reports?
You receive email summaries after each submission, and you can access a live reporting dashboard anytime to view trends, gaps, and performance.
How long does setup take?
Most companies are fully live within 1-2 business days. We handle the heavy lifting – you just place the QR codes.
What if I have more than one location or branch?
You can organize checklists by location, team, or truck. The dashboard lets you filter and compare across sites.
Can drivers or movers leave comments or notes?
Yes. Each checklist includes a comment section for notes, damage reports, or exceptions.
How much training is required? Can this help with compliance or inspections?
Yes. XF Track creates a digital audit trail, perfect for compliance, internal reviews, or customer service follow-ups.
How much training is required?
Almost none. Most teams are up and running in under 5 minutes — it’s as easy as scan, tap, and submit.
Do you offer white-labeling for my brand?
Yes. On select plans, you can add your logo, colors, and even custom domain options.
Can I receive alerts when something is missing or incomplete?
Yes. XF Track can flag skipped items or trigger custom alerts for missing critical steps.
Can I upload photos as part of the checklist?
Yes. You can enable optional image uploads for damage, completed work, or proof of condition.
Is support available if I run into problems?
Absolutely. You can reach out to our Southern California based team via email, chat, or scheduled calls — we’re here to help.
Is this secure? What about sensitive data?
Yes. All data is encrypted in transit and at rest. We follow best practices for data security and privacy.
What if a crew member doesn’t speak English?
You can create multi-language versions of your checklist or use visual icons for clarity.